GET closer to your customers
Shared browsing in real time
Upgrade a phone conversation with a video chat
Guide your customers & Draw to highlight
Share documents securely
EASY TO Integrated into ANY web SITE
No software installation or configuration needed
Runs on all browsers & devices
Works well with the tools you already use
safe AND SECURE
Our service meets 100% of security requirements and guarantees protection of your information. You only see the website, nothing else.
Only the person who started the session has access to session secrets. Others who join your session only get access to the content that they are allowed to see, with optional data filtering and removal options.
Connecting with your customers over the phone or by chat can be tricky sometimes.
Especially when you try to guide them through your website. Miscommunication is lurking on the horizon, so it is important to create a bond of trust and bring your agents closer to your customers. With shared session you can create an in-person experience with your customers and connect to them seamlessly. Launch a shared session and instantly see your customer issues or illustrate a concept without a hitch. Quick and simple!
Provide better and effective customer support by getting a real-time look on your customer’s screen. Support agents can work together with customers to fill in forms, change account settings or purchase items online.
Improve your effectiveness and deliver expert and personalized information to your customers seamlessly.
Use shared session to advise your clients online, show product’s features, fill in forms together, show and explain an offer and have them buy immediately online.
Harness the power of co-browsing to close more deals. Ensure the ultimate customer experience by working together with customers in financial services, online travel, e-commerce, etc. Finalize all the steps in the sales process.
Shared browsing session is perfect to be used as a remote advisor tool to sell your products and services.